Restoration from apple caused failure

Setup

• Windows 7  64bit home edition
• Amd Phenom II x3
• 4GB DDR3 ram Corsair
• Radeon HD 7650
• Radeon HD 4550
• HP laptop
• External drive dock

Incident replay step by step

1. Plug in iPhone 3GS to PC front panel USB
2. iTune already opened
3. Clicked on restore factory default
4. Waited till progress bar shows 100% complete and iPhone dissappears from iTune
5. 20 minute passed and nothing
6. Restarted iTune
7. Error message Unknown error showed on iTune iPhone still plugged in. No picture taken
8. Closed iTune, disconnected iPhone from PC and plugged it back into usb
9. iTune showed Unknown error again
10. iPhone screen shows an image asking me to plug it into usb and then into iTune
11. Slider says emergency calls
12. With iPhone still plugged in, resbooted computer
13. POST passed, windows 7 boot screen is black with cursor blinking
14. 30 minute passed, no go. Unplugged iPhone rebooted. Same problem
15. Reboot, looked at bios and rebooted again with Paragon utilities
16. Paragon normal startup cannot detect HDD. Nor MBR
17. Paragon safe startup sees disks
18. Cannot transfer information between all 3 HDDs that failed.
19. 1 HDD was able to write about 1 GB of data as well as create directory but that’s it.
20. Attempt to bootup with an external USB disk resulted in AMD Hyper Transport overflow
21. Both Paragon and Windows 7 boot record repair allowed for the startup screen to show up with progress bar
22. But that’s it, then windows crashes and goes into repair mode saying MBR not present

Prognosis

Complete failure of either the SATA bus’s writing ability or all 3 HDD’s writing ability. Reading remains to be tested. In all likelyhood, it is the motherboard’s buses that are damaged since 3 simultaneous HDD failure is almost unlikely. To test by taking one of the backup disk out as an external disk to the laptop.

Probably the iPhone was put into a state whereby the usb cable is permanently pulled into certain voltages, presenting a conflict with the motherboard’s state while rebooting.

Priority

1. Saveguard of user’s desktop data as major backup has been in progress for more than 6 months.
2. Restoration of thinkorswim trading platform to functional state before market opens Monday

Course of action

1. Pull system disk out and read as external disk on laptop
2. Backup data on extra HDD
3. Attempt to connect usb disk once Paragon safe mode is booted to see if auto detect can work
4. Verify external storage to see if backup is the most up to date version
5. Buy a new systems HDD and reinstall windows 7 or Buy a new motherboard
6. Bring iPhone to apple store and let them deal with their own mess… point to this post and accuse them of purposely burning my HDDs because they don’t want to be compatible with MS. if they pull the normal techie routine of user code id10t error. Present computer engineering diploma if method 1 fails.
7. LOL